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Bar Bulletin

March, 2003

Pro Bono Profile

Hi-Tech Help
By Lisa Muscara

As the Internet has evolved, public interest advocates have heralded its potential to increase and equalize access to knowledge. The Web provides an incomparable ability to reach otherwise inaccessible segments of the population and it is clearly one of the most powerful tools for distributing information. One innovative project is working to develop the tools to harness this power on behalf of low and moderate-income Marylanders. Created by a three-year grant from the Open Society Institute to the Maryland Legal Services Corporation, the Maryland Legal Assistance Network (MLAN) works with Maryland’s legal services community providers and private attorneys across the state to reach the public through the Peoples Law Library - a single “portal” to Maryland legal and self-help information found at www.peoples-law.org.

Working on developing the Peoples Law Library (PLL) website is one way that private attorneys interested in giving back to the community may offer pro bono help, working with MLAN staff on discrete projects on a wide range of topics. For example, Connie Kratovil Lavelle is currently working on a supplement to the existing PLL section on “virtual visitation”. “It’s a great way to help people and to fit it into your schedule,” she says. “MLAN staff gave me a lot of support and resources to guide my efforts. And I did not need to know anything about website publishing!”

The Peoples Law Library represents a collaborative effort (managed by MLAN) of Maryland’s non-profit legal services providers, and it is one of the most extensive legal services “portal” sites in the country. Throughout the site, great efforts are taken to present materials in a very straightforward, step-by-step manner, helping visitors understand what to expect, and how to handle a variety of common civil legal situations.   PLL also clearly asserts that “This website is not a source for legal advice by e-mail or an advertisement for individual attorneys or any attorney networks”. The Peoples Law Library is successfully demonstrating that information technology is a powerful vehicle for maximizing the delivery of legal services. During the last week over 4,000 visitors came to the site. PLL covers a wide range of civil legal topics, including family law, bankruptcy, consumer law, domestic violence, elder law and landlord/tenant, and it provides resource referrals for people seeking assistance with criminal cases. In addition, there are over 18 outreach sites located in public libraries, courthouses, a senior center and other community agencies around the state.

What distinguishes this site is its effort to truly integrate legal self-help resources of the courts, referral resources of the private bar and “how-to” legal help from the public interest community. The website has been a leader in creating the concept of an online set of “diagnostic tools” for pro se litigants.  MLAN Director Ayn Crawley notes, “Our goal is to develop a user-friendly web-based set of tools to help the public (1) gain a quick overview of the issues and types of relief (2) analyze the basic facts of their case to spot the issues where attorney help is critical and (3) offer information (where appropriate) on the practical nuts and bolts of self-representation. The tools are not considered a substitute for attorney representation, rather a triage tool to help those who are considering going pro se. The tools are designed to help people realistically assess their cases and find the help that they need.

PLL is yet another example of the tremendous variety of opportunities to provide pro bono services.  Blend your interests in legal services and technology and help provide pro bono legal information for citizens across the state through the Peoples Law Library.  MLAN is always seeking attorneys interested in developing and reviewing content for PLL. Interested attorneys who want to work on materials for the Library are welcomed to contact MLAN at acrawley@mdjustice.org.

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