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LOMA : Tech
Talk : Articles
November Focus: Digital Cash -
Don’t Buy Online
Without It
By John Anderson
If you’ve done any shopping online you will notice
that e-commerce can fall into three categories: sites that ask you to send
in your payment, sites that collect and process your credit card
information online, and third party money handlers that use digital cash.
DIGITAL CASH
The digital cash idea never really became popular until
online auctions became more accepted. The need for a quick and reassuring
way to exchange funds for goods spurred the development of today’s
digital cash systems.
Once the right need arose, dozens of services sprang up
to fill it. But many digital cash services have suffered from the recent
Internet fallout. Once-promising services, including Flooz.com, PayPlace,
and CyberCash have all become extinct. Others have set their sights on
different goals, regrouping to focus on other financial services.
HOW DIGITAL CASH WORKS
Through the service, users transfer funds from one bank
account or credit card to another. (Most services require recipients to
register in order to collect their payment.) Digital cash takes some of
the worry out of buying from (or selling to) strangers by guaranteeing
sellers that the buyer has made payments and being a trusted intermediary
to whom buyers can give their bank account and credit card information.
Digital cash also provides an alternative payment option for consumers who
don’t want or can’t get credit cards. Below are the three top digital
cash providers.
PAYPAL
With more than 10 million customers PayPal (http://www.paypal.com)
is the most used digital cash system. PayPal lets you send money to or
request money from anyone with an e-mail address. You can also sell or buy
items online by setting up a PayPal-powered shopping cart on your site or
using PayPal to accept or send payments on auction sites.
Sending money with PayPal is easy. Enter the
recipient’s e-mail address and the amount you want to send. PayPal will
send an e-mail to the recipient, with instructions for picking up the
money. When the recipient logs in to PayPal, the amount of money you sent
will appear in their account balance. They can then transfer the funds to
a checking account, request a check from PayPal, or pass the money along
to someone else.
Requesting money is just as easy. Enter the e-mail
address of the recipient, the amount of the bill, and an optional message.
PayPal will generate a bill and e-mail it to the target recipient(s). The
e-mail includes a link back to PayPal, making it easy for recipients to
send you their cash. You have access to a history of the transaction,
including the ability to send a gentle reminder or have a change of heart
and cancel the transaction.
PayPal was made to collect payments from online
auctions and offers advanced services for users who want to sell products.
Automatic payment requests let you send invoices for closed auctions on
eBay or Yahoo!. PayPal can also be used to collect payments or donations
from your website.
ACHEX/WESTERN UNION MONEYZAP
When you think of sending money, Western Union is
probably the first name that comes to mind. Achex combined with Western
Union hopes that name recognition will continue to work for it as it
enters the digital cash business with MoneyZap (http://www.achex.com).
Like PayPal, MoneyZap lets you send money to or receive money from anyone
with an e-mail address. MoneyZap also offers tools for online auctions and
business websites with products for sale.
If you are sending money enter the name and e-mail
address of the recipient, the amount you want to send, and the method of
payment (credit card, debit card, check, or Money-Zap wallet). Using
existing funds from your MoneyZap wallets provides instant availability of
funds for the recipient.
If you would like to request money enter the target’s
name and e-mail address and a request description. The e-mail includes a
link the recipient can use to get to the MoneyZap site and make the
payment.
You can even add MoneyZap to your own site. While not a
full-fledged shopping cart, the MoneyZap tools still simplify the payment
process. Your customer will see a form with the product description, its
cost, shipping charges, and your e-mail address.
YAHOO! PAYDIRECT
Yahoo! PayDirect (http://paydirect.yahoo.com)
currently doesn’t charge any fees for sending, receiving, or requesting
money, although there are transaction limits based on your account status.
When you log in, you’ll see an overview of your
account (Request For Money, Money To Accept, Pending Transactions, and
Transaction History). Enter the name and e-mail address of the recipient,
the amount you want to send, and a message, if any. An optional identity
confirmation protocol lets you confirm the identity of the recipient, this
comes in handy when sending money to someone who shares a computer, such
as a son or daughter at college. The system lets you send a question to
the recipient. If the recipient answers the question correctly, you can
feel comfortable in sending the money. If the recipient answers the
question incorrectly or you’re not sure about the response, you can
cancel the transaction.
LIVING UP TO ITS PROMISE
Digital cash has had its ups and downs, but it’s
finally starting to become an accepted option for making purchases at
websites and is thriving in the online auction market. Individuals and
small businesses need a way to collect payments without setting up
expensive merchant accounts to accept credit card payments. With auctions
legitimizing its use, digital cash is now ready to branch out into other
services.
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