Attorneys have long debated the effectiveness of court-based mediation
programs with regard to conserving court resources and saving litigants time and
money. Anecdotal evidence supports claims of such cost saving benefits, although
few courts have tested them with much success, until now.
The Maryland Judiciary’s Mediation and Conflict Resolution Office (MACRO)
recently released a major study conducted by the Maryland Institute for Policy
Analysis and Research at UMBC on the effects of mediation in workers’
compensation cases. The MACRO-sponsored project was initiated by the Hon. Ellen
M. Heller, Administrative Judge of the Circuit Court for Baltimore City, with
Marilyn Bentley, Differential Case Management Coordinator, providing oversight
of the on-site data input. The researchers collected information about
comparative outcomes, cost, court time, and settlement rates. In this rigorous,
scientific evaluation, a total of 400 workers’ compensation cases filed in the
Baltimore City Circuit Court were randomly assigned - 50 percent to a control
group and 50 percent to mediation. The study revealed that cases referred to
mediation spend less time in the system overall. In fact, a higher portion of
cases referred to mediation were disposed of prior to the three time-line
benchmarks: discovery deadlines; the mandatory pre-trial settlement conferences;
and, scheduled trials. There were also fewer notices of discovery filed among
cases referred to mediation, indicating cost savings. The study revealed
statistically significant differences between the two groups, supporting the
conclusion that, at least in workers’ compensation cases, referring cases to
mediation in the manner outlined in Title 17 of the Maryland Rules saves
time and money for litigants and for the court.
Among the most significant findings were:
Approximately 24 percent of the cases in the mediation group were disposed
of prior to the discovery deadline, compared with only 11 percent in the
control group.
About 43 percent of cases in the mediation group were disposed of prior to
their scheduled settlement conference, compared to only 28 percent in the
control group.
About 83 percent of cases in the mediation group were disposed of prior to
their scheduled trial date, compared to only 70 percent in the control
group.
The length of time per case as stated above, and the reduced number of
discovery motions filed, as outlined in the full report, are both indicators of
money spent by litigants and court resources used. As such, the findings of this
study show that mediation referrals offer cost saving opportunities for
litigants and help conserve court resources.
While further study would be required to test whether court-based mediation
programs have similar effects in other kinds of cases, this experiment clearly
provides some hard evidence regarding the value and effect of mediation, in
terms of time, costs, and agreement rate. Since the experimental group and the
control group in this study were formed through a strict process of random
assignment, we can be confident that the observed and statistically significant
effects are due to mediation rather than to subtle innate differences between
the groups. As MACRO continues its new focus on statewide ADR evaluation, there
will be more opportunities to measure the results and benefits of ADR programs
such as this one.
Call MACRO for more information or a copy of the study. A more detailed
article regarding the study will appear in the next issue of MACROScope, due in
mid to late June, 2002. MACROScope is a publication of the Judiciary’s
Maryland Mediation and Conflict Resolution Office.