| ADReport |
Alternative
Dispute Resolution Section Newsletter |
| Volume Three,
Number One |
Bob Park, Chair
Jonathan S. Rosenthal, Editor
Elizabeth Yarema, Co-Editor |
Defining Mediation Success
As
MACRO's mediator quality assurance project moves forward, one issue that
continues to surface is that of defining success in a mediation. Often
courts define success by the number of cases removed from the dockets.
Others may define success as client satisfaction or partial agreements.
How do you define a successful mediation session?
Complete agreement?
Narrowing issues, but no agreement?
Opening dialogue but no other forward progress?
Relationship improved because of a better understanding of each other?
Improved communication after this dispute?
Mediator acted appropriately and professionally?
Send your response, with explanation, jonathan.rosenthal@courts.state.md.us.
Your name will not be used without your expressed permission.
