Family & Juvenile
Law Section "Top 10"
May, 2011
10 Hot Tips To Keep Your Office Manager Happy
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If your office manager has given you portable checks to use when you’re out of the office, when you use one, tell him/her how much and to whom.
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Don’t let your office manager be your scapegoat. Don’t take out your annoyance at courts, clients and opposing counsel on the one person who’s always got your back.
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If a client gives you a payment directly, please make sure that you give it to your office manager and don’t leave it in your desk drawer or briefcase.
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Make sure you let the office manager know about events prior to the last minute, whether it be in-office appointments or out-of office events. Work off of a computer calendar that she/he can have access to.
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If the office manager has a bad feeling about a client or employee, believe her/him. Trust his/her gut instincts.
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Do not let clients speak to the office manager (or other employees) in an unpleasant or rude manner.
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Make sure you give your office manager your notes for a potential new client to store in a safe place. Don’t let them get lost on your desk and then expect the office manager to know where you’ve squirreled them away.
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Do not forget to put your vacation time on your calendar as soon as you schedule it.
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Do not forget to say thank you when your office manager (or other employees) when they do something nice for you.
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Keep receipts for reimbursable case expenditures (e.g., parking, copying costs at court, taking a client to lunch) and turn them into the office manager promptly.
Bonus tip:
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Buy lunch for your office.