Virtual Services: The New Legal Landscape by Heather Pickett

Spring 2023

Virtual legal services are not new. In fact, Major, Lindsay & Africa’s 2018 Industry Outlook Report demonstrated that hybrid staffing, which employs both contract attorneys and freelance staff, was becoming increasingly popular as a solution to industry challenges. The use of virtual services skyrocketed when the COVID-19 pandemic began, though, as law firms had no choice but embrace them to carry on. Now lawyers in all practice areas are increasingly using virtual services for support.