How do I login to my account?

Signing into your account is easier than ever. Simply click the “login” button, and enter the email address associated with your MSBA membership and hit submit. (Do not close this window). You’ll then get an email with a 6-digit code. Return to the page to enter the code right where you previously supplied your email address. That’s it!…you’re logged in.

Don’t know what email address is associated with your account? That’s ok. Enter any preferred email address to be able to login. If this, by chance, creates a duplicate account for you in our system, no problem. Simply alert MSBA staff by live chat on the site, and we can quickly “merge” your existing account data with your new preferred email address. You’ll want to use this email address to login to the site moving forward.

How do I create an account?

To create an account, click the “login” button. You’ll then be prompted to enter your email address.

  • Enter the email address you prefer in the pop-up login tool and hit submit. Do not close the window.
  • A 6-digit code will be emailed to you.
  • Return to the login window and enter the code.

That’s it. Once you’re logged in, you can review and edit your account information by clicking the drop-down menu next to your name and visiting “Account Settings.”

How do I get help on the site?

You can instantly contact MSBA staff at any time by clicking the chat icon at the bottom of your screen. If our staff are busy and can’t get back to you, we’ll ask for your email address and someone will respond to you via email as soon as possible.



Access your account with just a few clicks using the new password-free system.


Password-free login means you can use your existing online accounts to access your MSBA benefits. You don’t need to create or remember any new usernames or passwords – just use an account that you already have.


Password-free log in means there’s nothing to forget, lose, or have stolen. Every time you log in to the site, your identity is verified by virtue of being connected to one of your existing online accounts or email.


Other Frequently Asked Questions

Why doesn’t my old username and password work?

MSBA is taking extra steps to improve the security of our members’ personal data. Our new password-free login system is part of this effort. It keeps your information safer and allows you to access your account with just a few clicks.

Why is password-free login more secure?

MSBA no longer stores any passwords online, which means there’s nothing to lose, forget, or have stolen. We verify your identity every time you access the site by using one of your existing accounts. Your login information is safe and unique to you.

How are you keeping my credit card information secure?

None of your credit card information is stored on We’ve partnered with one of the leading online payment processors, Stripe, to make sure that sensitive financial information is handled as safely and securely as possible.

I’m having trouble accessing Fastcase.

If you’re having problems accessing Fastcase, follow these steps:

  1. Refresh your web browser.
  2. Make sure you’re logged in to and have an active membership.
  3. If you are logged in to, are an active member, and still can’t access Fastcase, there may be a discrepancy between the email address associated with your MSBA account and Fastcase. In this case, please contact us by phone or live chat so that we can assist you in merging your accounts.

Have a question that we didn’t answer?

MSBA staff are ready to help you. Just click the chat icon, enter your question, and someone will assist you.