MSBA Refund & Return Policy

The Maryland State Bar Association (MSBA) reserves the right to refuse/cancel a membership in the MSBA. If MSBA refuses a new or renewing membership, registrants will be offered a refund.

Membership Cancellation by Participant

• Membership cancellation requests received within 30 days of registration may be eligible to receive a full refund less $35 service fee. Cancellations received after the stated deadline will not be eligible for a refund.
• Cancellations will be accepted via phone, chat or e-mail, and must be received by the stated cancellation deadline.
• All benefits and incentives received by participant must be cancelled/returned to the MSBA.
• All refund requests must be made by the member or credit card holder.
• Refund requests must include the name of the member and/or MSBA ID# or CPF ID#.
• Refunds will be credited back to the original credit card used for payment.

These above policies apply to all MSBA memberships unless otherwise noted.

Event Cancellation by Sponsor

The Maryland State Bar Association (MSBA) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.

• If the MSBA cancels an event, registrants will be offered a full refund.
• Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.

Registration Cancellation by Participant

• Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 5 business days before the event. Registration cancellations received prior to the deadline may be eligible to receive a refund less a $35 service fee.
• Cancellations received after the stated deadline will not be eligible for a refund.
• Refunds will not be available for registrants who choose not to attend an event.
• Cancellations will be accepted via phone, chat or e-mail, and must be received by the stated cancellation deadline.
• All refund requests must be made by the member or credit card holder.
• Refund requests must include the name of the member and/or MSBA ID# or CPF ID#.
• Refunds will be credited back to the original credit card used for payment.

These above policies apply to all MSBA Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.

All returns of goods and materials purchased directly from the Maryland State Bar Association require prior authorization. Shipping and handling charges are non-refundable, Returns must be authorized by the MSBA within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole discretion, any MSBA product that is deemed defective.

Products provided/sold by MSBA partners and affinity programs are subject to the return policy of the partner.

Programs Refund Policy

Full refunds will be made to registrants for cancellations received by 12:00 p.m. 2 days before the event. If a refund is requested after the 2‐day prior to event 12:00 p.m. cut‐off time, they will be charged a $20 administrative fee. If you register for regular full‐day and half‐day programs, but do not attend or cancel, you will receive the course materials following the program in full consideration of tuition paid. Full refunds for 40 Hour Basic Mediation Trainings will be accepted by 12:00 p.m. 7 days before the first day of training. If a refund is requested after the cut‐off day/time, the registrant will be charged a $150 administrative fee.

Publications Return/Refund Policy

MSBA may issue a refund, credit, or exchange for all bound book purchases in resalable condition if returned within 30 days of purchase/shipment. We will not accept returns for bound shrink-wrapped publications or bound supplemental material/updates that have been opened. The MSBA does not give refunds on looseleaf binder or electronic publications.

To initiate a return or refund, please contact the MSBA directly by email at criselle@msba.org or nathan@msba.org or call (410) 685-7878, ext. 3062 or ext. 3063. The MSBA will confirm the approved refund amount and provide instructions for the return of the product. Refunds will be issued when a product is returned and received in salable condition less the amount of the original shipping and handling charges paid. Customers bear the cost of return shipment charges.