This program will provide practical discussions of obstacles that can be encountered in negotiations, whether in a meeting, mediation, or settlement conference setting. The program will discuss difficult personalities and how to best negotiate with them, whether they are the clients or the attorneys. Useful communication tools will be provided from both an experienced attorney/mediator and a mental health provider so that the participants will learn to get the most out of negotiations.

Presented by Ceecee Paizs, The Mediation Center