Can understanding older clients help your law practice

Can understanding older clients help your law practice

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In light of the COVID-19 pandemic, attorneys may have changed client intake, signing documents, and other typical firm processes. However, these changes may pose additional challenges for older clients. Some practical considerations include an older client being quarantined in an assisted living facility, unable to use or access technology, or is unable to hear you with technology. Additional points of discussion include the attorney’s ability to determine client’s capacity or ensure confidentiality due to technology. Lastly, do your legal documents account for older clients’ needs, such as Medicaid and Special Needs?

Presented by Amy Griboff, Griboff Law, LLC

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